Privacy Policy for rln-yh.com

1. Introduction

At rln-yh.com, your privacy is our priority. We are firmly committed to safeguarding your personal information and handling your data in a manner that is transparent, fair, and in full compliance with global data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines the type of personal data we collect, the purposes for which it is used, and the rights you have in relation to your personal information.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users of the rln-yh.com website (hereafter “the Site”) and related services. rln-yh.com is the data controller who determines the purposes and means of processing personal data. If you have any questions regarding the handling of your personal information or this policy, please contact us via email at [email protected].

This policy does not cover data collected by any third-party sites that may be linked from rln-yh.com.

3. Categories of Data Processed

We may collect and process the following categories of personal data:

– Usage Data: Includes data about how you interact with our website, such as IP address, browser type, operating system, referral source, pages visited, time on site, and session details.
– Account Data: Includes identifying information you provide during account creation or profile registration, such as your name, address, email address, and phone number.
– Profile Data: Includes information about your preferences, transaction history, items viewed or purchased, and behavioral data derived from your use of the Site.
– Communication Data: Records of communication between you and our support or customer service teams, including emails and contact form submissions.
– Technical Data: Device-specific data including device type, operating system version, screen resolution, and system configurations.
– Transaction Data: Includes purchase details, billing and shipping information, and payment method.
– Preference Data: Includes data related to your marketing preferences, subscription status, surveys, and expressed interests in our offerings.

4. Legal Bases for Processing

We process your personal data in accordance with applicable law and only under lawful bases, including:

– Performance of a contract: When data processing is necessary for the provision of services you have requested or agreed to.
– Legitimate interests: For purposes such as fraud prevention, network and information security, and improving the Site’s functionality and user experience—provided your rights do not override these interests.
– Consent: In cases where we seek your affirmative consent, such as for direct marketing or the use of non-essential cookies.
– Legal obligation: When compliance with legal or regulatory obligations requires data processing.

5. Your Rights

If you are subject to GDPR or CCPA protections, you are entitled to:

– Right of Access: Obtain confirmation about whether personal data concerning you is being processed and receive a copy of such data.
– Right to Rectification: Request the correction of inaccurate or incomplete personal information.
– Right to Erasure: Request your personal data be deleted when no longer necessary or when consent is withdrawn.
– Right to Restriction: Request that the processing of your personal data be limited under certain circumstances.
– Right to Data Portability: Receive your personal information in a structured, commonly used format so you can transfer it to another data controller.
– Right to Object: Object to the processing of data based on legitimate interests or to direct marketing.
– Non-Discrimination: Under CCPA, you will not be discriminated against for exercising your privacy rights.

You may exercise any of these rights by contacting us at [email protected].

6. Security Measures

We implement technical and organizational measures to ensure a high level of data security. These measures include:

– Encryption of data in transit and at rest
– Access control procedures, including role-based permissions
– Regular data backups and recovery systems
– Staff training on data handling and privacy protocols
– Secure servers and firewall protection

These controls are routinely reviewed and adjusted in light of technological developments and industry standards.

7. International Transfers

Your data may be processed outside of your jurisdiction, including in countries that may not offer the same level of data protection as your home country. In such cases, we ensure the appropriate safeguards are in place, such as:

– Standard Contractual Clauses approved by the European Commission
– Compliance with regional, industry, and regulatory data transfer frameworks
– Binding corporate rules (where applicable)

By using rln-yh.com, you consent to the transfer of your data outside your jurisdiction, as outlined in this policy.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Specific retention periods include:

– Account and Profile Data: Retained while the account is active and up to 6 months after deactivation
– Transactional Data: Retained for 7 years for audit and tax record-keeping
– Communication Records: Retained for up to 2 years to support customer service operations
– Preference and Marketing Data: Retained until consent is withdrawn or for 24 months, whichever is earlier

Upon expiration of applicable retention periods, data is securely deleted or anonymized.

9. Cookie Policy

We use cookies and similar tracking technologies on rln-yh.com to enhance user experience and improve the Site. Types of cookies used include:

– Essential Cookies: Necessary for the operation of the Site; cannot be disabled.
– Functional Cookies: Enable enhanced functionality and personalization.
– Analytics Cookies: Collect information on how users interact with the Site for performance monitoring.
– Performance Cookies: Optimize the speed and responsiveness of the Site.

We do not use cookies to collect sensitive personal information or to make automated decisions that produce legal effects concerning the user.

10. Cookie Management and Compliance with GDPR & CCPA

Your consent is obtained before deploying non-essential cookies. You may change your cookie preferences at any time by accessing the “Cookie Settings” option available on the Site. In addition, you can manage cookies through your browser settings.

For GDPR compliance, you have the right to withdraw your consent at any time. For CCPA compliance, cookies collected may be considered personal information, and if so, you may request disclosure and deletion in accordance with your rights (see Section 5).

11. Special Protections for Children Under 13

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from anyone under 13 years of age. If we become aware that a child under 13 has submitted personal information, we will promptly delete such data in accordance with applicable laws. Parents or guardians who believe their child has provided us with information are encouraged to contact us at [email protected].

12. Policy Updates & User Notifications

We reserve the right to update this Privacy Policy to reflect changes in our data practices or applicable laws. Any material changes to the Policy will be communicated to users via the website interface or by email where appropriate. We encourage users to periodically review this Policy to stay informed.

13. Contact

For any inquiries regarding this Privacy Policy, the handling of your personal data, or to exercise your legal rights, please contact us at:

Email: [email protected]

We are committed to complying with all applicable privacy regulations and to responding promptly and transparently to all data privacy concerns.